Some users of the new iPhone 15 Pro and Pro Max have reported that their devices are running hotter than usual, causing discomfort and battery drain. Apple has acknowledged the problem and said it is working on software updates to fix it.
What causes the overheating?
According to Apple, the main reason for the overheating is the increased background activity that happens when users set up their new phones for the first time. This is normal and expected, as the phone needs to sync data, download apps, and optimize performance.
However, Apple also said that there is a bug in iOS 17 that is affecting some users, and that some apps are overloading the system and causing heat problems. The company did not specify which apps are involved, but some reports have mentioned Uber, Instagram, and the game Asphalt 9: Legends as possible culprits.
Apple said it is working with the developers of these apps to fix the issue and that updates will be available soon via the App Store.
Is the hardware to blame?
Some users have speculated that the new A17 Pro chip or the titanium frame of the iPhone 15 Pro and Pro Max are responsible for the overheating, as they are new features that have not been tested extensively. However, Apple denied this and said that the hardware is not the cause of the problem.
The A17 Pro chip is the first processor to use a 3 nm manufacturing process, which means it has more transistors and can perform faster and more efficiently than previous chips. The titanium frame is also a new addition, which gives the phone more durability and resistance to scratches and corrosion.
Apple said that the software fixes will not affect the performance of the A17 Pro chip, and that the titanium frame is not a factor in the heat generation.
How to prevent or reduce overheating?
While Apple is working on the software updates, users can take some steps to prevent or reduce overheating on their iPhone 15 Pro and Pro Max devices. Some of the tips are:
- Avoid using the phone in direct sunlight or high temperatures, as this can increase the heat level.
- Close any apps that are not in use, especially those that use a lot of resources or run in the background.
- Turn off any features that are not needed, such as Bluetooth, Wi-Fi, GPS, or cellular data, when not in use.
- Lower the screen brightness or enable auto-brightness, as this can save battery and reduce heat.
- Use a case that is compatible with the iPhone 15 Pro and Pro Max, and that does not block the vents or the wireless charging coil.
- If the phone becomes too hot, stop using it and let it cool down before resuming.
When will the software updates be available?
Apple did not give a specific date for the software updates, but said they will be released “as soon as possible”. Users can check for updates by going to Settings > General > Software Update on their devices.
Apple also said that the overheating issue is not affecting the supply or demand of the iPhone 15 Pro and Pro Max, which are still selling fast and have long waiting times for delivery. The iPhone 15 Pro starts at $999 for 128GB of storage, while the iPhone 15 Pro Max starts at $1,099 for the same capacity.