Zoom AI Companion: A new way to boost productivity and collaboration

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Zoom, the popular video conferencing platform, has announced a new feature that will enhance the user experience and productivity. Zoom AI Companion, formerly known as Zoom IQ, is a generative AI-powered assistant that will help users automate tasks, compose messages, summarize meetings, and more. The best part is that this feature is available at no additional cost for customers with the paid services in their Zoom user accounts.

What is Zoom AI Companion?

Zoom AI Companion is a digital assistant that uses generative AI to help users with various aspects of their work. Generative AI is a branch of artificial intelligence that can create new content based on existing data, such as text, images, audio, or video. Zoom AI Companion leverages Zoom’s own large language models, as well as third-party models such as Meta Llama 2, OpenAI, and Anthropic, to deliver high-quality results and lower costs.

Zoom AI Companion can assist users in different ways throughout the Zoom platform, from Meetings, Team Chat, Phone, Email, and Whiteboard. Some of the features that Zoom AI Companion offers are:

  • Team Chat compose: This feature helps users write chat responses with a customizable tone and length based on their prompt and response needs. Starting later this month, the assistant will also help compose emails and summarize unread chat messages.
  • Meeting summary: This feature provides a comprehensive summary of the meeting, including what was said, by whom it was said, and highlights of important topics. Users can also revisit the smart recordings that automatically divide the call into smart chapters for easier review. The assistant will also highlight important information and create action items from the call.
  • Meeting catch-up: This feature helps users who are late or unable to attend a meeting to catch up with what happened. The assistant will provide a brief overview of the meeting and direct them to the relevant parts of the recording or summary.
  • Whiteboard brainstorming: This feature helps users generate and display ideas on a digital whiteboard for brainstorming sessions. The assistant will use generative AI to create suggestions based on the user’s input and preferences.

How to use Zoom AI Companion?

Zoom AI Companion is turned off by default for all users. Account owners and administrators can enable these AI features for their accounts from the Zoom web portal. Users can also choose to opt-in or opt-out of these features from their personal settings.

Zoom AI Companion

To use Zoom AI Companion, users need to have a paid Zoom user account. The assistant will be available across the Zoom platform and can be accessed by clicking on the AI icon in the toolbar or by using voice commands. Users can also customize the assistant’s name, voice, and appearance from the settings.

How does Zoom protect user privacy with generative AI?

Zoom has stated that it does not use any customer audio, video, chat, screen-sharing, attachments, or other communications-like customer content (such as poll results, whiteboards, or reactions) to train Zoom’s or third-party artificial intelligence models. The company has also assured that it follows its commitment to responsible AI and adheres to the highest standards of security and privacy.

Zoom AI Companion is a new way for users to improve their productivity and collaboration on the Zoom platform. The generative AI-powered assistant can help users with various tasks such as composing messages, summarizing meetings, catching up on missed calls, and brainstorming ideas. The feature is available at no additional cost for customers with the paid services in their Zoom user accounts.

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